Last updated: August 27, 2025

This Privacy Policy describes how Coral Perfumes Trading LLP (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from coralperfumes.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with legal obligations, enforce terms of service, and protect the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

Information We Collect Directly from You:

• Contact details such as your name, address, phone number, and email.
• Order information including billing and shipping addresses, payment confirmation, and contact details.
• Account information such as username, password, and security questions.
• Customer support communications and messages you send us.

Some features may require you to provide certain information. You may choose not to provide this information, but it may limit your use of some features.

Information We Collect About Your Usage:
We may automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies. This may include device, browser, network information, IP address, and other interaction data.

Information We Obtain from Third Parties:
We may receive information about you from third-party vendors and service providers, such as:

• Companies supporting our Site and Services (e.g., Shopify).
• Payment processors collecting payment information to fulfill orders.
• Third parties using tracking technologies when you interact with our Services or advertisements.

How We Use Your Personal Information

We use your personal information to:

• Provide and fulfill your orders and manage your account.
• Communicate regarding your purchases, returns, and account activities.
• Enhance and improve our Services and your shopping experience.
• Send marketing and promotional communications, tailored to your preferences.
• Detect and prevent fraud and ensure security.
• Provide customer support and respond to inquiries.

Cookies

We use cookies to power and improve our Site and Services, remember your preferences, and run analytics. Third parties may also use cookies on our Site for advertising and analytics purposes. You can control cookies through your browser settings, but disabling them may affect functionality.

How We Disclose Personal Information

We may share your personal information with:

• Vendors and service providers performing functions on our behalf (e.g., payment processors, shipping partners).
• Business and marketing partners, in accordance with their privacy policies.
• Affiliates within our corporate group.
• Legal or regulatory authorities as required by law.
• Third parties with your consent or direction.

Third Party Websites and Links

Our Site may link to third-party websites not controlled by us. We are not responsible for their privacy practices. Please review their policies before providing personal information.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from children. If you believe we have collected information about a child, please contact us to request deletion.

Security and Retention of Your Information

While we strive to protect your data, no security system is impenetrable. We recommend avoiding sending sensitive information through insecure channels. We retain personal information as long as necessary to provide services, comply with laws, and enforce policies.

Your Rights

Depending on your location, you may have rights regarding your personal information, including access, deletion, correction, portability, restriction of processing, withdrawal of consent, and appeal of decisions. You may manage your communication preferences and opt-out of marketing emails at any time.

Verification of identity may be required to process your requests. You may appoint authorized agents to act on your behalf.

Complaints

If you have concerns about our data practices, please contact us. If unsatisfied with our response, you may appeal or lodge a complaint with your local data protection authority.

International Users

Your information may be transferred and processed outside your country of residence. We ensure appropriate safeguards, such as Standard Contractual Clauses, for such transfers.

Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us at:

Email: care@coralperfumes.com

Address: Coral Perfumes Trading LLP, Door No.: 32/3071, Ground Floor, Anjiparambil Building, Chalikkavattom Byepass, Vyttila, Ernakulam, Kerala, 682019, India